Falcon 1000 Deluxe User's Guide download pdf (Page 35)

CONSUMER SERVICE

If you have any product enquiries, or in the event of a problem

with your appliance once it has been installed, please

telephone 0870 789 5107.

CONSUMER SERVICE LINES OPEN:

Monday to Thursday 8amÐ6pm

Friday 8amÐ5pm

Saturday 9amÐ1pm

WARRANTY

Your manufacturer warranty covers goods of our own brand

for defective workmanship and materials for a period of 3 year

from the date of purchase. This warranty covers mechanical

breakdown and proven cosmetic and manufacturing defects.

To register for this guarantee simply fill in and return the

FREEPOST registration form provided. Alternatively call free on

0800 694 4170, quoting reference FAGX91AN or register

online at www.falconappliances.co.uk

Any damage, blemishes or chips identified upon receipt of the

product must be reported within 90 days – proof of purchase

may be required to establish validity. Scratches on the surface

of ceramic hobs must be reported within 14 days. Scratches

caused by usage are not covered. Accidental damage is not

covered by the manufacturer's warranty.

For warranty compliance, the requirements are that the

appliance:

¥ Has been correctly installed in accordance with current

legislation, relevant British and European Standards

and Codes of Practice, by a suitably competent person

registered with Gas Safe or equivalent body and, where

applicable, a qualified electrician.

¥ Has been used solely for domestic cooking purposes.

¥ Is in use in the UK*, has not been taken abroad as a

personal export. (In the Republic of Ireland conditions

may vary, so consult your retailer.)

¥ Is not second-hand or a refurbished appliance. The

manufacturer's warranty is not transferable.

¥ Has not been subject to misuse, accidental damage or

modification, and has not deteriorated due to normal

domestic wear and tear, and the manufacturer's

recommendations concerning cleaning materials have

been followed.

¥ Has not been repaired by persons or organisations

other than those authorised to act on behalf of AGA

Rangemaster.

Exceptions:

¥ Items not included under the free 3 year guarantee

include pan supports, griddles, wok rings, baking

trays, grill pans, trivets, filters, light bulbs and other

consumable accessories.

¥ Any damage caused other than through normal use.

¥ Breakdowns associated with cooking spillage.

¥ Cosmetic deterioration deemed to be normal wear and

tear.

This warranty is in addition to your Statutory Rights.

* Only certain models can be adapted for use with Mains Gas

supplied in the Channel Islands and Isle of Man.

OUT OF WARRANTY

We recommend that Falcon appliances are serviced regularly

throughout their life to maintain optimum performance

and efficiency. Service work should only be carried out by

technically competent and suitably qualified personnel.

For your own safety, always make sure that work is carried

out by a Gas Safe registered engineer for gas appliances or an

approved electrician for electrical models.

For a competitive quote and to arrange for a Falcon approved

engineer to attend, call Consumer Services on: 0870 789 5107.

SPARE PARTS

To maintain optimum and safe performance, we recommend

that only genuine Falcon spare parts are used. These are

available from most major spares stockists, including ourselves.

Contact Consumer Services on 0870 789 5107, who will be

happy to help.

STANDARDS

Falcon cookers are designed and manufactured to a recognised

international quality standard, which meets the requirements

of BS EN ISO 9001, BS EN ISO 14001 and OHSAS 18001 for

continually improving environmental procedures.

Falcon cookers comply with the essential requirements of the

appropriate European Directives, and carry the CE mark.

Name of Appliance & Colour*

Appliance Serial Number*

Fuel Type*

Natural Gas

LP Gas

Dual Fuel Electric

Retailer's Name & Address

Date of Purchase

Installer's Name & Address

Installer's Telephone Number

Date of Installation

* This information is on the appliance data badge Ð look in the

appliance instructions to find out where the data badge is located.

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Falcon 1000 Deluxe User's Guide Page 35

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